Dominos Complaint Handling Methods Business Essay
The Domino's Employee Handbook serves as a comprehensive guide outlining the policies, values, job roles, training, benefits and employee rights within the company. It provides valuable information for both new and existing employees to understand the expectations and guidelines of working at Domino's. Company Policy, 4. Ensure you can process complaints from all sources. The main ways to file a complaint: in person, by telephone, by post, by e-mail and via the Internet. Your organization must be able to handle all of this efficiently. 5. Set up processes to register and analyze all complaints and share them with everyone. Identify the type of customer. Provide a quick solution. Register the problem. Follow up with your customer. Exceed expectations with your actions after a complaint. . 1. Acknowledge the problem. When a customer reaches out with a complaint, let them know that you understand the problem and that you are working to resolve it. Mempelajari can identify with other people who can build a reputation. Diketahui langkah dalam menangani keluhan, yakni sebagai berikut: 1. Mendengarkan keluhan pelanggan. Cara handles the complaint by dealing with a person.