The Work of a Hotel Reception Staff Tourism Essay
That would not be a form of retaliation, but merely a clarification of working hours. one day. However, it's better to know that now so you can make a decision without speculating. If he refuses to pay you for the hours worked, the next step is to file a complaint with OSHA, but send the email first. The estimated total salary for a hotel receptionist is 46. years in the United States, with an average salary of 42. years. These numbers represent the median, which is the midpoint of our proprietary Total Pay Estimate model ranges and based on salaries collected from our users. The estimated additional pay is, thirdly, the front desk clerk or can call as a front desk clerk. The main responsibilities of the receptionist are to welcome and register the guests when the guest arrives. In addition, allocating rooms and providing room keys or cards to the guest and providing information about the hotel services available in the hotel. 4. Add the education section of your hotel reception. Listing education on a resume is a standard practice. There is also a right way to do it. Here are some resume tips on how to do that: If you have a degree, write the name of the degree, followed by the name of the school and the year you graduated. A hotel receptionist is a hospitality professional who works at the check desk. -in an office of a hotel, resort or other guesthouse. Some of the duties that hotel front desk clerks typically have include: Taking calls from guests staying at the hotel and from outside clients. Planning and changing room reservations and other matters. Train your staff to be emotionally intelligent. Emotional intelligence is an essential soft skill for dealing with difficult situations at the front desk. Train your team to be empathetic, read body language and listen to their intuition. The emotionally intelligent hotel staff will provide a more human, guest-oriented service. The traditional reception design is a standing desk. To sit behind it, therefore, requires a stool high enough that anyone sitting on it can be seen by the guest. However, if a standard chair is used, several things can go wrong. I once went to a hotel to make a reservation. It was a Sunday afternoon.