Analyzing factors that influence customer satisfaction essay




ORCID ID: 0000-0002-2501-1019. ABSTRA CT. The purpose of this study is to investigate consumer satisfaction with Kentucky Fried. Chicken company KFC. This pa per presents what the are. The factors identified as independent variables were then used to identify the critical elements that influence customer satisfaction. As shown by the SME index. 826. Bartlett's sphericity test resulted in a χ2. 834, with ap value. 001, meaning that factor analysis was an appropriate technique. Customer satisfaction is interesting to study because it is one of the most important factors for companies to increase their income. This study examined previous research on customers. The purpose of this study aims to analyze environmentally friendly preferences and environmentally friendly product quality and their implications on customer satisfaction, either partially or simultaneously. This study systematically assesses and analyzes customer retention and its related factors. Research Studies The main findings are that the most common factors. 2.1. Critical factors for restaurant selection. Attribute importance is the meaning of an attribute for a product service28,29. Customers typically evaluate product service attributes that are considered important in the purchasing decision by assigning weight to each attribute in the product service evaluation. This second-order relative structural equation model is used to examine the quantitative relationship between the influencing factors, between satisfaction and loyalty, and the effect of each influencing factor. Shopee is an e-commerce company that. had been launched. Like, Shopee. is considered Southeast Asia's largest e-commerce platform. In just a few years, Shopee has taken advantage of this. Customer satisfaction increased in countries such as Spain and Russia. Turkish customer satisfaction in the banking sector has also increased. while the Czech Republic is increasing. while Central Europe increased customer satisfaction. compared. The current study aims to understand the factors influencing customer satisfaction among telecommunication companies in the Kurdistan Region. It also identifies the customer's critical factors. Supermarkets are large food stores that operate largely on a self-service basis. Supermarkets have a significant impact on food prices around the world. The article aims to identify and study the main factors affecting service quality in supermarkets, using the interpretive structural modeling ISM technique; The research conducted focused on a multinational ITC information technology and communications company. Empirical research aimed to evaluate organizational culture based on Denison's model through four characteristics: capacity development, basic values, customer focus, and goals and objectives. At the same time the study,





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