Crm Practices in Indian Hotel Industry Tourism Essay
Here I mainly focused on getting to know the Innovative. CRM practices in public sector LIC and ten private life insurers. The private. companies included for the study are HDFC Life, I CICI. The key challenges facing the hospitality sector in India are mainly identified in areas related to the. the provision of trained personnel, the price of the land purchase and the optimal use of social media. According to Akhtar and Najar 11, environmentally sustainable practices, hereinafter written as ESP in the tourism sector in three key areas of energy management, waste management and sustainable tourism project, should also deliver socio-economic benefits, long-term economic availability, stable employment and poverty . reduction, social services and income generation for the host community and all stakeholders. Firstly, regulations are forms of guaranteeing the sustainability of tourist destinations. The sample was drawn from the population of the best performing hotels in India and is therefore not representative of the hotel sector in India. - If hotels want to achieve higher levels of performance, they should preferably belong to a chain and expand their category, and management should focus on the “best” HRM practices as indicated in the survey. - The three dimensions that have often been used in previous studies on the impact of CRM on customer satisfaction and customer loyalty are service quality SQ, service access SA and.